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Hello! Currently, we have closed new orders for the Christmas season. We are embroidering away in our workshop, but if you have any questions, then please don’t hesitate to ask! If your questions pertain to shipping and delivery, then please refer to your tracking number provided on your confirmation to track your order. Please note all orders will be shipped by December 13th. You can contact us via email at contact@magicalcastleembroidery.com or send us a DM on Instagram @magicalcastle.embroidery We will be back very soon, and we are wishing you a very Merry Christmas!! 🎄❤️ Elaine & Anna